Case study of intelligent PDU upgrade in a commercial bank data center in Malaysia

Time: March 2025

Location: Malaysia
Customer: Core data center of a commercial bank in Malaysia

I. Challenge overview: "invisible crisis" of data centers

As the financial industry places higher and higher demands on data security, system stability and energy efficiency, traditional data center power distribution systems (PDUs) face unprecedented challenges. Due to the hot and humid climate all year round in Malaysia, higher standards are set for the durability, monitoring capabilities and environmental adaptability of infrastructure, especially power distribution equipment.

1. The risk of physical connection failure is becoming increasingly prominent

The high humidity environment accelerates the oxidation corrosion of PDU connectors, which not only greatly reduces the conductivity efficiency, but also leads to poor contact or even loose interfaces, which ultimately causes unstable or completely interrupted power distribution signals, forming potential risks that cannot be ignored.

2. The accuracy of power monitoring is difficult to meet financial audits

The power monitoring accuracy of the original system is about ±3%, which can no longer meet the strict requirements of the current financial industry for audit compliance. Minor power fluctuations, abnormal energy consumption, and load offsets are often not identified in time, affecting problem tracing and responsibility tracking.

3. Limited system expansion and platform integration

The communication protocol of traditional PDU products is backward, and the number of cascaded devices is limited. It cannot effectively adapt to the needs of large-scale expansion of data centers, and it is even more difficult to connect with modern security management systems, forming data islands, which is not conducive to unified monitoring and automated operation and maintenance.

4. Serious lack of environmental perception capabilities

As a key business carrier, data centers have an urgent need for real-time monitoring of environmental indicators such as temperature and humidity, water immersion, smoke, and gas concentration. However, the original system only supports basic power monitoring, lacks the perception of micro-environment changes, and it is difficult to achieve pre-warning and preventive maintenance of risks.

 

Ⅱ. Pain point outbreak: an electric power accident that almost caused business interruption

In early 2025, the core data center of a commercial bank in Malaysia encountered a serious power monitoring accident caused by humidity: the PDU connectors of multiple core cabinets loosened due to oxidation corrosion, resulting in unstable connections and large-scale interruptions of power monitoring signals.
Due to the loss of real-time data, the system failed to identify temperature control abnormalities in time, and the temperature inside the cabinet rose rapidly without being accurately locked. Although the automatic warning was triggered, it lost data support and could not quickly point to the problem point. In the end, the operation and maintenance team could only check one by one through manual inspection, which took nearly two hours to complete fault location and emergency repair.
During this period, the core business system was in a high temperature and high load state, and almost triggered the server protection mechanism and automatically shut down, causing immeasurable business interruption and data loss risks. Post-analysis shows that such problems are universal and repetitive, and if effective measures are not taken, they will pose a long-term threat to the digital transformation of banks.

 

Ⅲ. Breakthrough key: tailor-made intelligent PDU system solution

In response to the above pain points, we customized and deployed a new generation of intelligent PDU solutions for customers that adapt to the complex needs of Tropical Financial Data Center, integrating advanced power technology, environmental monitoring, data communication and intelligent operation and maintenance capabilities, forming a system closed loop of "physical reliability + global perception + high integration + active protection".

 

IV. Detailed explanation of the highlights of the solution

1. Physical connection revolution: C39 anti-dropout fortress technology, say goodbye to the hidden danger of loosening

In order to deal with the corrosion threat of high humidity environment to PDU connectors, we have innovatively introduced C39 anti-dropout module technology:
 Ultra-high pull-out force (≥200N): far exceeding the traditional industry standard of 100N, effectively preventing plugs from loosening or falling off due to oxidation, pulling, and vibration, and ensuring the long-term stability of the power channel.
 Wide compatibility: Supports various IEC320 standard sockets (such as C14, C16, C18, C20, C22, C24, etc.), no need to replace existing equipment, easy to upgrade, and highly compatible.
 Extreme environment adaptability: Standard equipment supports operating temperatures of -10°C to 60°C, which can be expanded to -55°C to 75°C according to project needs, covering a wide range of application scenarios from cold mountainous areas to equatorial tropics.
 Balanced layout design: L1/L2/L3 three-phase sockets are reasonably distributed to effectively disperse load pressure, improve power utilization and equipment stability.

2. Global precision perception: Build a "six-sense neural network" for data centers

 Financial-grade power data acquisition:
o Each circuit, branch, and socket (optional) is equipped with a high-precision sensor;
o The display accuracy is 0.1%, and the measurement accuracy is better than **±1%, fully meeting international compliance requirements including GDPR, ANSI C12.1, IEC 62053-21**, etc.;
o Support milliampere-level fluctuation capture (0.001A), identify minor anomalies in advance, and prevent them before they happen.
 Industry-leading micro-environment monitoring system:
o 6 temperature and humidity sensors: multi-point layout, fully covering the upper and lower, front and back dimensions of the cabinet;
o Smoke, water immersion, CO₂, door magnetic induction: build physical and environmental dual protection;
o Interface reservation: support access to infrared air conditioning control, remote access control, air pressure/airflow/special gas (such as SF6) sensors, providing flexibility for future expansion.

3. Build a data architecture compatible with the future

 Comprehensive upgrade of communication protocols:
o Native support for IPv6 and MQTT protocols to ensure stable data transmission under large-scale equipment deployment;
o Millisecond-level clock synchronization mechanism, each piece of data is accompanied by an accurate timestamp, meeting high-standard traceability and security event backtracking requirements.
 Powerful lossless cascading capability: up to 99 devices can be connected in series, easily covering the entire large computer room;
 Protocol compatibility and smooth transition: support MODBUS, TCP, SNMP V1/V2c/V3 and other protocols to ensure sustainable evolution and smooth upgrade of old systems;
 Gigabit Ethernet interface: high-speed data throughput, low-latency response, ensuring real-time, complete and zero-loss monitoring data.

4. Intelligent operation and maintenance platform: building an efficient "human-machine collaboration" management system

 Local LED screen: real-time display of current status, temperature and humidity, power parameters and timestamps in the cabinet, convenient for quick viewing by front-line maintenance;
 Automatic policy engine: supports automatic operations based on time, events and conditions (such as shutting down non-critical equipment during off-peak hours, automatic reporting of power alarms, etc.);
 Intelligent visualization platform:
o Preset 98 logical monitoring templates, automatically identify IP addresses and device locations;
o Support the generation of cabinet energy consumption distribution map, temperature heat map, load fluctuation curve;
o Real-time abnormal alarm, precise positioning to the socket level;
o Multi-level RBAC permission system to ensure reasonable control of data access and operation permissions.

5. Financial-level compliance and data security

 End-to-end encrypted transmission and storage to ensure that data is not stolen or tampered with;
 Business-level linkage alarm mechanism: Combine location coordinates and logical paths to achieve minute-level fault response;
 Multi-platform integration capability: compatible with mainstream SIEM security platforms to form a unified monitoring closed loop.

6. Green energy saving and cost optimization: building sustainable infrastructure

 Refined energy consumption management: energy consumption statistics by cabinet, equipment, and time period, accurately supporting carbon emission management, ESG reporting and energy saving assessment;
 Low power operation design: PDU itself has extremely low energy consumption, effectively reducing the overall energy consumption of the data center;
 Cost-effective alternative to international brands: the solution can replace international brands such as APC, Vertiv, Legrand, etc., reducing procurement costs by more than 30%, and supporting flexible customization;
 Strong maintainability: modular structure, remote diagnosis, and intelligent early warning greatly reduce long-term operation and maintenance costs and extend equipment life.

 

V. Implementation results: core system operation is safer, more efficient, and more intelligent

Result dimension Results display
Connection reliability The access stability of the C39 module reaches 99%, which completely solves the problems of loose connection and signal interruption.

Compliance and audit capabilities The power monitoring accuracy meets the requirements of financial audits and has won high praise from regulators.

Operation and maintenance efficiency The fault response time is shortened from 2 hours to within 5 minutes, and the fault accuracy rate is greatly improved.
Risk management capabilities Successfully identified potential hazards (local overheating/humidity criticality) many times, effectively avoiding major accidents.
Cost control capabilities The total cost of ownership has dropped by about 40%, taking into account both performance and return on investment.
Business continuity guarantee The system operation stability has been significantly improved, and the high availability of the bank's core services has been significantly enhanced.

 

VI. Summary

This PDU intelligent upgrade not only successfully solved the practical problems faced by the Malaysian data center, but also laid a solid foundation for the bank's digital infrastructure. Through customized technology integration, high-standard equipment selection and comprehensive intelligent operation and maintenance platform construction, customers have shifted from "passive response" to "active prevention", achieving a leap from compliance to intelligent and efficient, and truly transforming operation and maintenance capabilities into the core competitiveness of the business.
If you want to obtain more technical details or refer to the deployment architecture, we can provide a detailed deployment blueprint and on-site implementation plan.

 

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Post time: Jul-21-2025